div.faq {
	width: 35em;
	border: 1px solid #77a;
	background: #ddf;
	margin: 0.5em;
	padding-top: 0.25em;
	padding-bottom: 0.25em;
	overflow: hidden;
}
div.faq div.start_faq {
	background: url("images/quote_start.png") no-repeat;
	float: left;
	width: 20px;
	height: 15px;
}
div.faq div.question {
	font-weight: bold;
	font-style: italic;
	margin-left: 20px;	/* bump for quote marks */
}
div.faq div.answerhide {
	display: none;
}
div.faq a span {
	background: #c1f1ff;
	float: left;
}
div.faq div.answer {
	margin-left: 3em;
}
div.faq div.end_faq {
	background: url("images/quote_end.png") no-repeat;
	float: right;
	width: 20px;
	height: 15px;
}